Lumicycle Customer Service
Lumicycle places its customers first. We offer to Lumicycle customers a first-class customer service, and we promote a pro-active service ethic.
Wondering when your order will arrive? Need to change or cancel an order you've placed? You can review and revise orders using My Account.
Privacy & Security
Please note that for security reasons, we can only send replies to the e-mail address associated to your account. If your e-mail address has changed you should change the e-mail address associated with your account. We cannot provide you with information about another customer's account, even if they are a relative.
Not receiving replies from Lumicycle.co.uk?
If you've tried to contact us in the past but didn't receive a reply, your ISP or e-mail program may be blocking e-mails from Lumicycle.co.uk. Try changing the filters or blocks that may prevent you from receiving our e-mails.
Returns & Replacements
Do you believe a product you've ordered has a defect?
Please contact us as soon as possible.